Ms Helen Askounis is COL’s Knowledge Management Coordinator. As part of COL’s Knowledge Management Team, her work involves Communications and Public Affairs, Information Technology and COL’s Information Resource Centre where information and tools are created, disseminated and archived through COL’s intranet, website and other applications and/or databases. In addition to providing administrative, project management, reporting and technical support for Knowledge Management activities, Helen also manages the worldwide travel of participants attending COL’s Pan-Commonwealth Forum’s on Open Learning.